Hours and Location
The Stanford Ticket Office is located on the ground floor of the Tresidder Memorial Union (across from Jamba Juice) Office hours are Monday through Friday 9a- 5p and Saturday 12p-4p The Stanford Ticket Office can be reached by phone at 650-725-2787. Telephone hours are Monday through Friday 10a-5p and Saturday 12p-4p
Handling Charges
A handling charge applies to all orders made online, and by phone. This charge depends on the performance and will be applied to the order, before checkout. For questions regarding handling charges, please contact the Stanford Ticket Office at 650-725-2787 or [email protected]
Mailing/Will Call
Online and phone orders received more than 10 business days prior to the performance will be mailed to the address provided (unless otherwise noted). Orders received less than 10 days prior to showtime will be held at the Will Call window of the venue where the ordered performance is. The Will Call window will open 1hour prior to performance time and remain open until 30 minutes after the start of the performance.
Refunds and Exchanges
Due to the nature of the performing arts, programs are subject to change without notice. Tickets are nonrefundable, except in cases of cancelled events. Exchanges are available to Lively Arts events. Service charge may apply. For further information please call the Stanford Ticket Office at 650-725-2787.
Latecomers
Please be aware that all events start promptly at the time indicated on the ticket. To minimize disruptions, patrons arriving after curtain time will be seated at a suitable interval in the program as designated by the artist(s). We recommend that you arrive at least 30 minutes prior to performances to find parking and to take your seat before the curtain rises.
Venue locations and Maps
Please visit our Venue page.
Electronic Equipment Policy
Please turn off all pagers, cellular phones, personal organizers, watch alarms, and other sound-emitting devices before the performance. Cameras and recording equipment are strictly prohibited.
Food and Beverages
No food or beverages are allowed inside the seating area of indoor venues. Concessions are generally available in the lobby of the venue.
Smoking
Smoking is not permitted inside any of the venues.